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  1. Spirii Knowledge Hub
  2. Selfservice for end users
  3. Charging help

Charging help

This section provides clear, easy-to-follow guidance for end users to resolve common issues with their EV chargers at home. It focuses on basic troubleshooting, operational tips, and usage instructions, helping users quickly get their chargers up and running without the need for support.

  • Charging cable stuck in charger
  • Guide to setting up Wi-Fi on a Zaptec Go
  • Local parking rules at charging locations
  • My car is charging slowly
  • My car is not charging on my private charger, what should I do?
  • My charge key is not working, what do I do?
  • My charger is offline, and I don't have Wi-Fi for the charger to connect to. What should I do?
  • My charger is offline, what do I do?
  • What the different status lights on your Zaptec Go charging station mean
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